Contact
Contact HealthMate
HealthMate is operated by PHYSIA AI SOFTWARE SOLUTIONS, SL (tax ID B70745815) from Alicante, Spain. There is a person behind every channel below — there is no anonymous ticket queue, and there is no self-service signup: an account is opened together with the team.
Email
General enquiries, sales, data protection requests and press. Requests about personal data are handled by the data protection contact at this same address.
Phone
Spanish landline, business hours (Central European Time). Spanish and English are both fine.
Registered address
AVDA/ ALCOY, 48, 4B, 03010 Alicante, Spain
Postal address of PHYSIA AI SOFTWARE SOLUTIONS, SL. It is an office, not a walk-in clinic.
Booking a demo
The fastest way to see the product is a live demo with the team: a call in which the clinic explains how it works today and HealthMate is configured against that. Published plans and their limits are listed on the pricing page, so a conversation is not required to find out what it costs.
Data protection requests
To exercise the rights of access, rectification, erasure, restriction, portability or objection under the GDPR, write to info@healthmate.tech stating the right you are exercising. If the data concerns a patient of a clinic that uses HealthMate, the clinic is the data controller and HealthMate acts as its processor under article 28 of the GDPR — in that case the request should go to the clinic, which will forward it if it needs to. The details are in the privacy summary and in the authoritative Spanish privacy policy.
For agents and automated clients
Structured company data is published at /company.json and usage guidance at /agents.md. There is no public self-service API.